Welcome to Diligent Support Services

Go Anywhere With NDIS Travel & Transport Assistance In Melbourne

Our registered disability support staff get you where you need to go, appointments, work, or outings, safely, on time, and with support that fits your plan.

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The support worker supports the participant during shopping
Our Support Includes

Travel & Transport Assistance That Works for You

Getting where you need to go should never be a hassle. Diligent Support Services provides tailored travel and transport support designed around your needs, ensuring every trip is safe, comfortable, and on time.

Registered NDIS Provider

Fully accredited and trusted to deliver quality NDIS care.

Available 24/7 Support

Around-the-clock assistance whenever you need it most.

Years of Experience

Skilled care backed by extensive experience and dedication.

Proudly Serving Your Community

Support Right at Your Doorstep

Our dedicated disability support staff in Melbourne provide reliable, compassionate care directly in your home, ensuring you feel safe, respected, and comfortable in familiar surroundings. Our team tailors support to suit your daily routine, personal goals, and level of independence. In addition to in-home care, we also offer travel & transport assistance, helping you attend appointments, social activities, and community programs with confidence and ease.

Our NDIS Services

Support That Enhances Everyday Life

We aim to make daily living safer, easier, and more meaningful for every participant. Our experienced disability support staff provide personalised care across a wide range of needs, from personal assistance and skill development to social and community participation. Our services also include reliable travel & transport assistance in Melbourne, ensuring participants can attend appointments, events, and community activities with confidence. Every aspect of our service is designed to support independence, build confidence, and help individuals live fulfilling, connected lives while receiving compassionate, professional care.

Life Stages & Transitions Support

Tailored support helps people navigate life changes and well-being throughout transitions.

Daily Task & SIL Support

Reliable personal care and household help fostering comfort and support within shared living environments.

Daily Personal Activities

Flexible, goal-focused support with personal care, cooking, budgeting, and community engagement.

Community Participation

Encouraging active involvement in social, community, and civic life to boost mental well-being.

Development of Life Skills

Hands-on support building independence in managing finances, cooking, cleaning, and community access.

NDIS High Intensity Care

Specialist care for complex needs delivered with skill, precision, and compassion—right where you need it most.

Household Tasks

Comprehensive home cleaning, laundry, minor repairs, and organisation to maintain a safe, tidy home.

Group and Centre-Based Activities

Organised recreational activities promoting fitness, socialisation, and community engagement through outings.

Why We’re Perfect For You!

Getting There Has Never Felt This Easy With Diligent

With Diligent Support Service, you’re getting your freedom back. Transport gives you freedom and confidence. We help NDIS participants move through life with seamless travel and transport arrangements with comfort & support.

What Our Participants Say

Real Stories, Real Impact

Hear directly from those we support about the difference our dedicated Disability support staff in Melbourne make every day. From personalised daily care to community participation and skill-building, participants share how our team’s commitment, compassion, and professionalism have enhanced independence, confidence, and overall well-being, creating meaningful, lasting change in their lives. Contact us today and let our team help you find the right care plan.

Ready When You Are

Support That Fits Your Life

Call Today

0434 412 645

Email Us

info@diligentsupportservices.com.au

Frequently Asked Questions

We’ve Got The Answers

Yes, if your plan includes transport funding. The NDIS may cover the cost of taxis, rideshares, or private transport if public transport is not a suitable option.

NDIS participants who cannot travel independently due to a disability may be eligible. The support must be considered reasonable and necessary in your NDIS plan.

There’s no strict limit. Usage depends on your approved funding and what’s outlined in your plan. We help you make the most of it.

Transport funding covers your travel. If a support worker travels with or to you, their time may be billed separately under other support categories.

Yes, if it supports your goals around employment or education, transport to work or school may be covered in your plan.

During your planning meeting, talk about your travel needs and goals. We can also help you prepare and advocate for the right level of support.

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